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CANCELLATION POLICY

TERMS AND CONDITIONS 

Our returns and cancellation policy is as follows: 

SHOP SALES 

We are happy to offer a full refund on goods returned with a receipt within 28 days of purchase except on any cut lengths of material, ribbons or trims. All goods returned must be unused and unsoiled. 

All refunds will be provided in the same form and to the same account as the original payment. 

 

WORKSHOPS 

In line with current Covid guidelines, we will ensure that all surfaces and shared equipment are disinfected between classes.  

Full payment for workshops is required at the time of booking in order to secure your place on your chosen workshop. You can pay online or in person at our shop during opening hours. Please try to  arrive on time to all workshops as we aim to start each class at the time stated to enable you to get the most out of each session. We try very hard to keep class costs to a minimum for you which necessitates the following policy: 

1. Cancellation by you: 

Full refunds by way of Sew Ab Fab Gift Vouchers will be provided if you cancel your booking more than 14 days before the course/class date. These vouchers can be used to book an alternative course/class or for purchase of goods in our shop. 

Unfortunately it is not possible to offer refunds on any class/courses cancelled with less than 14 days notice due to the additional costs involved in securing replacements or continuing the courses/classes with fewer numbers. 

Similarly refunds are not available if you are unable to attend on any classes that are part of a multiple class course. 

2. Cancellation by us: 

In the unlikely event of us having to cancel a class/course we will give at least 24 hours notice and offer to transfer you to another class/course or provide you with a Gift Voucher or a full refund, whichever you prefer. We will not, however, be held liable for any other costs or expenses that you may incur as a result of a cancellation by us. 

LUXURY SEWING RETREATS:

Booking Terms and conditions relating solely to our Luxury Sewing Retreats.

Enrolment for these retreats can be made on the Sew Ab Fab website or by popping in to our shop at 1 Mill Street, Oakham LE15 7UZ, by payment of a non- refundable deposit of £200. The balance must then be paid no later than 2 months prior to the commencement of the chosen retreat ( 4th April for May retreat and 15 June for July retreat), failing which the booking will be forfeited. Owing to the specific nature of these retreats our normal cancellation policy will not apply and no refunds will be available. Therefore we strongly recommend the purchase of your own holiday insurance in case cancellation is unavoidable. In the unlikely event of us having to cancel then a full refund of all monies paid will be made.

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